Support & Speed
When a printer goes down at 2am, we’re already moving.
Your night nurse shouldn’t have to chase a vendor when the MAR printer fails mid-pass. Here’s how we make sure she doesn’t.
Overnight replacement
If a cartridge fails — even on day 89 — we ship a replacement that night. Your nursing station has it the next morning.
Free 2–3 day shipping
Standard shipping is on us, to every building in your portfolio. No minimums, no fuel surcharges, no fine print.
Order tracking by facility
Every shipment comes with proactive tracking, tagged to the right building. We email you when it ships and again when it lands.
A human on the line
Your dedicated rep answers their own phone and email — and knows your DON by name. No phone tree. No ticket queue.
“A real person, not a phone tree. Your dedicated rep is just an email away.”
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